Before you order
Website & Inquiry Terms
Clear starting points for stock bags, paid samples and custom-logo projects. Your final order details belong in a written quotation and order confirmation.
Last updated: September 17, 2026
1. Website and inquiries
trigram.vip is operated by Muxi (Xiamen) E-commerce Co., Ltd. and presents sports bags and sourcing options under our TRIGRAM brand. We are a brand and trading business supplying through partner factories.
Office address: Unit 703-C, No. 33 Xixi Shanwei Road, Software Park Phase III, Xiamen Torch High-Tech Zone, Xiamen, Fujian, China.
The website is a product catalog and business-inquiry channel. Submitting a form, opening a WhatsApp conversation or sending a chat message does not create a paid order, reserve stock or confirm a production slot. An inquiry receipt confirms that we received your message, not that an order has been accepted.
2. Minimum quantities and samples
The following starting conditions apply to the current bag range:
The minimum stock-order quantity is 10 pieces.
The minimum quantity for logo customization is 200 pieces.
Single-piece samples are available for a separate sample fee. The sample fee is not the listed per-bag web price. Ask us to quote the sample and any related shipping costs before arranging payment.
Confirm the available colors, SKUs and the quantity split for your intended order with our team. We will identify any project-specific requirements in the quotation.
3. Prices and what they include
A displayed product price is for one bag only. It does not include logo customization, shipping, taxes or duties. Sample fees are quoted separately.
The final quotation depends on the selected product, quantity, customization and delivery arrangements. Request a written quotation showing the currency, item specification, quantity, agreed charges and exclusions before confirming an order. A product selection or a website inquiry does not lock a price or establish a delivery term.
4. Dispatch and delivery
Current stock-order dispatch window.
Current custom-order dispatch window.
These windows refer to dispatch, not arrival at your destination. Confirm stock availability, the agreed dispatch schedule and when the dispatch window begins in the written quotation or order confirmation.
Transport time, shipping method, destination charges, customs responsibilities and any delivery conditions must be confirmed for your order. A website dispatch estimate is not a guaranteed arrival date.
5. Customization and product information
For OEM/ODM or logo projects, share your intended use, quantity, artwork and required materials, dimensions, colors or packaging. Feasibility, costs, sample requirements and production details are reviewed for the specific project.
Before production, confirm the approved artwork and specifications, sample-approval requirements, acceptable tolerances, inspection arrangements and any testing or certification requirements in writing. Do not assume that a particular certification, inspection standard or performance claim applies unless it has been confirmed for your order.
Please provide only artwork and branding that you are authorized to use. Product photos and on-screen colors are reference material; request a sample when color, material or fit is important to your decision.
6. Confirming an order
The quotation and order confirmation should identify the contracting seller and buyer, product specification, quantity, price and currency, payment schedule, dispatch terms and responsibilities for shipping and customs.
Any changes, cancellations, defects, returns or refunds must be addressed in the written terms for the specific transaction and any applicable mandatory requirements. This website does not promise a standard refund period or set a governing law or dispute forum for every order.
Do not send payment-card information through the inquiry form or live chat. Confirm payment instructions directly with our team before making a payment, especially if the account details appear to have changed.
7. Using the website
Use the catalog to evaluate products and contact us for business inquiries. Do not submit unlawful content, impersonate another person, interfere with the inquiry service or attempt to access private records. Ask us before reusing product photographs, branding or other website materials outside your sourcing discussions.
External chat and messaging services have their own terms and privacy notices. Our Privacy Policy and Inquiry Privacy Notice explain how contact information is handled. Product availability and website information may change; confirm the details relevant to your order with our team.
8. Questions before you order?
Email [email protected], use the website inquiry form, or contact us on WhatsApp at +86 15305040131.
Include the product reference or SKU, quantity, destination and any customization requirements so we can prepare a relevant response.